Ordy Shipping Policy
Ordy Shipping Policy
1. Overview
At Ordy, we are committed to bringing the latest fashion choices right to your doorstep, quickly and efficiently. Our shipping policy outlines our shipping times, rates, and other essential details tailored to our domestic customers.
2. Shipping Destinations
We deliver exclusively to addresses within our country. If you have any questions regarding our delivery range, please contact our customer service.
3. Shipping Rates
Shipping costs are determined based on the destination and weight of the package. All shipping costs will be displayed at checkout before you complete your purchase.
4. Processing time
Orders are typically processed within 1-2 business days, excluding weekends and holidays.
5. Estimated delivery time
For domestic deliveries, you can expect your order to be delivered within 3-5 business days. Please note that these are approximate times and actual delivery may sometimes vary due to unforeseen delays.
6. Tracking your order
While we endeavour to provide tracking for all shipments, please note that some of our shipping partners may not offer tracking services. In cases where tracking is available, we will communicate tracking details to you via email.
7. Delayed or Missing Shipments
On rare occasions, shipments may be delayed due to weather, busy periods, or other unforeseen circumstances. If your order has not arrived within the expected time frame, please contact our customer service team for assistance.
8. Damaged or Incorrect Items
If you receive an item that is damaged or does not match your order, please notify us within 48 hours of delivery. We will arrange a return and, once the original item is received at our warehouse, we will send you a replacement or refund.
9. Changes of delivery address
If you need to change the shipping address after placing your order, please contact us immediately. We can change the address as long as your order has not been shipped.
10. Customer Support
For any questions or detailed information about our shipping policy, please contact our customer service at support@ordy.com.
1. Overview
At Ordy, we are committed to bringing the latest fashion choices right to your doorstep, quickly and efficiently. Our shipping policy outlines our shipping times, rates, and other essential details tailored to our domestic customers.
2. Shipping Destinations
We deliver exclusively to addresses within our country. If you have any questions regarding our delivery range, please contact our customer service.
3. Shipping Rates
Shipping costs are determined based on the destination and weight of the package. All shipping costs will be displayed at checkout before you complete your purchase.
4. Processing time
Orders are typically processed within 1-2 business days, excluding weekends and holidays.
5. Estimated delivery time
For domestic deliveries, you can expect your order to be delivered within 3-5 business days. Please note that these are approximate times and actual delivery may sometimes vary due to unforeseen delays.
6. Tracking your order
While we endeavour to provide tracking for all shipments, please note that some of our shipping partners may not offer tracking services. In cases where tracking is available, we will communicate tracking details to you via email.
7. Delayed or Missing Shipments
On rare occasions, shipments may be delayed due to weather, busy periods, or other unforeseen circumstances. If your order has not arrived within the expected time frame, please contact our customer service team for assistance.
8. Damaged or Incorrect Items
If you receive an item that is damaged or does not match your order, please notify us within 48 hours of delivery. We will arrange a return and, once the original item is received at our warehouse, we will send you a replacement or refund.
9. Changes of delivery address
If you need to change the shipping address after placing your order, please contact us immediately. We can change the address as long as your order has not been shipped.
10. Customer Support
For any questions or detailed information about our shipping policy, please contact our customer service at support@ordy.com.